13 mrt 2025
Onsite IT Support Engineer
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie |
IJmuiden, Velsen |
| Opleidingsniveau | Zie onder |
| Organisatie | Hemmersbach GmbH & Co. KG |
| Contactpersoon | Zie onder |
Informatie
Onsite IT Support Engineer Are you passionate about providing top-notch technical support? Do you thrive in a fast-paced environment where you can make a real difference? As an Onsite IT Support Engineer, you'll be the go-to person for our clients, resolving their hardware and software issues and ensuring their IT infrastructure runs smoothly. You'll be part of a dynamic team and have the opportunity to work with a wide range of technologies. Responsibilities: Diagnose, troubleshoot, and resolve hardware, software, and operating system issues. Work independently and as part of a team to provide exceptional support. Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video and conferencing equipment. Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory. Implement software and operating systems using SCCM or other deployment technologies. Document your approach and problem resolution in a ticketing system. Manage IT assets effectively. Skills: Experience with onsite support and ticketing systems. Fluent in Dutch and English. Familiarity with Windows OS, Mac OS, and various software applications. Experience with Managed Print Service (MPS), mobile phone configuration (Apple and Android) using MS Intune, and MS Office 365. Strong customer-oriented approach. Benefits: Competitive salary and benefits package. Opportunity for professional growth and development. Dynamic and collaborative work environment. Work with cutting-edge technologies. Make a real impact on client satisfaction.
Omschrijving
Onsite IT Support Engineer Are you passionate about providing top-notch technical support? Do you thrive in a fast-paced environment where you can make a real difference? As an Onsite IT Support Engineer, you'll be the go-to person for our clients, resolving their hardware and software issues and ensuring their IT infrastructure runs smoothly. You'll be part of a dynamic team and have the opportunity to work with a wide range of technologies. Responsibilities: Diagnose, troubleshoot, and resolve hardware, software, and operating system issues. Work independently and as part of a team to provide exceptional support. Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video and conferencing equipment. Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory. Implement software and operating systems using SCCM or other deployment technologies. Document your approach and problem resolution in a ticketing system. Manage IT assets effectively. Skills: Experience with onsite support and ticketing systems. Fluent in Dutch and English. Familiarity with Windows OS, Mac OS, and various software applications. Experience with Managed Print Service (MPS), mobile phone configuration (Apple and Android) using MS Intune, and MS Office 365. Strong customer-oriented approach. Benefits: Competitive salary and benefits package. Opportunity for professional growth and development. Dynamic and collaborative work environment. Work with cutting-edge technologies. Make a real impact on client satisfaction.
