Onsite IT Support Engineer

Dive into the dynamic world of IT support with this exciting opportunity! As an Onsite IT Support Engineer, you'll be the go-to expert, providing top-notch technical assistance to our clients directly at their locations. You'll troubleshoot hardware and software glitches, resolve issues, and ensure their IT infrastructure runs smoothly.

• Diagnose, troubleshoot, and resolve hardware, software, and operating system problems.
• Work independently and as part of a team to tackle technical challenges.
• Install, upgrade, support, and troubleshoot end-user workspace hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment.
• Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory.
• Implement software and operating systems using SCCM or other deployment technologies.
• Thoroughly document your approach and problem resolutions within a ticketing system.
• Contribute to efficient asset management practices.

• Proven experience in onsite support and utilizing ticketing systems.
• Strong familiarity with Windows OS, Mac OS, and various software applications.
• Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune.
• Proficiency in MS Office 365 suite.
• Excellent communication skills in both Dutch and English.
• Customer-centric approach with a passion for delivering exceptional service.

• Competitive salary and benefits package.
• Opportunity to work with cutting-edge technology.
• Collaborative and supportive work environment.
• Potential for professional growth and development.