Key Account Manager New Energy
| Branche | Zie onder |
| Dienstverband | Direct bij werkgever |
| Uren | Zie onder |
| Locatie | Arnhem |
| Salarisindicaties | 0-5.000 |
| Opleidingsniveau | Zie onder |
| Organisatie | Werken op IPKW |
| Contactpersoon |
Sanne Pas 026 702 44 90 |
Informatie
As Key Account Manager you're working right at the heart of our business with our closest clients across the energy, automotive, retail and infrastructure sectors. You draw on the team's support to help build and strengthen relationships with clients and partners. Every client has their own unique strength, you need to help them find and activate that strength, coordinate projects to overcome obstacles to their success and drive their growth in the competitive EV charging market. We want to genuinely help usher in the era of emissions-free mobility and that means building and nurturing meaningful partnerships. Any obstacle you find in the way that mission, you remove.
You will work closely with the rest of the Sales, Operations and IT teams to help build an awesome product and ensure our clients achieve their goals. You'll be part of an environment of trust, diversity, and inclusion within our team, with a common goal to improve our product and build out the company's foundations. The tech is fascinating, you help shape it. If you have a better way of doing things, we want to hear it. Responsibilities include:
1. Relationship building
- Get to know the client, their position in the market, their strength and weaknesses
- Build trust by demonstrating expertise, helping them address any pain-points and identifying opportunities for growth
- Guide the client in their journey as an EV charging service provider
2. Project coordination
- Coordinate a diverse range of strategic projects across internal and external stakeholders from tech to marketing to help each client grow
- Organise and lead quarterly review meetings where you walk through the performance of the account and identify areas for improvement and growth
- Ensure the contract with the client is being fulfilled and the SLA is upheld
3. Conversion & Upselling
- Drive the conversion of a project's potential to it's realisation in the form of EV drivers actively using the charging solution
- Pitch new features to our Product Management Board where these are needed to achieve your mission and help shape our product in a concrete way
- Identify where the client could make use of optional services Deftpower offers, improving both the profitability of an account as well as client satisfaction
Omschrijving
As Key Account Manager you're working right at the heart of our business with our closest clients across the energy, automotive, retail and infrastructure sectors. You draw on the team's support to help build and strengthen relationships with clients and partners. Every client has their own unique strength, you need to help them find and activate that strength, coordinate projects to overcome obstacles to their success and drive their growth in the competitive EV charging market. We want to genuinely help usher in the era of emissions-free mobility and that means building and nurturing meaningful partnerships. Any obstacle you find in the way that mission, you remove.
You will work closely with the rest of the Sales, Operations and IT teams to help build an awesome product and ensure our clients achieve their goals. You'll be part of an environment of trust, diversity, and inclusion within our team, with a common goal to improve our product and build out the company's foundations. The tech is fascinating, you help shape it. If you have a better way of doing things, we want to hear it. Responsibilities include:
1. Relationship building
- Get to know the client, their position in the market, their strength and weaknesses
- Build trust by demonstrating expertise, helping them address any pain-points and identifying opportunities for growth
- Guide the client in their journey as an EV charging service provider
2. Project coordination
- Coordinate a diverse range of strategic projects across internal and external stakeholders from tech to marketing to help each client grow
- Organise and lead quarterly review meetings where you walk through the performance of the account and identify areas for improvement and growth
- Ensure the contract with the client is being fulfilled and the SLA is upheld
3. Conversion & Upselling
- Drive the conversion of a project's potential to it's realisation in the form of EV drivers actively using the charging solution
- Pitch new features to our Product Management Board where these are needed to achieve your mission and help shape our product in a concrete way
- Identify where the client could make use of optional services Deftpower offers, improving both the profitability of an account as well as client satisfaction
Functie eisen
We are looking for a Account Manager that feels the need to improve the life of our customers and has the persuasion skills and grit to go deep. We would love to see somebody who is being bold, goal oriented, a good relationship builder and get´s things done.
- Proven track record in B2B key account management, preferably in a non-commoditised SaaS environment.
- Strong negotiation and presentation skills.
- Ability to work independently and as part of a collaborative team.
- Familiarity with CRM tools and sales management platforms.
- German and/or French language skills are a bonus.
- Knowledge of the electric vehicle charging industry and associated technologies is a bonus.
- You reside near Berlin or live in the EU and are prepared to move to Berlin. This is not a remote position.
