Internationaal Key Account Manager - Global account(s) | Somfy NEBA
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | |
| Opleidingsniveau | Zie onder |
| Organisatie | Somfy Nederland |
| Contactpersoon | Zie onder |
Informatie
The mission of the Global Key Account Manager is to drive growth and business success through a powerful blend of strategic vision and focused execution. As an expert, strategist, and value creator, this role builds strong customer relationship, maximizes revenue opportunities, and translates objectives into impactful actions. With market knowledge and a keen eye for collaboration, the Key Account Manager ensures sustainable growth, profitability, and a leading position for Somfy’s technical product offerings. Through clear goal setting and effective contract management, aligned with both internal and external stakeholders, and as the central point of contact for customer satisfaction and promotional campaigns, this role directly contributes to Somfy’s market success.
Omschrijving
The mission of the Global Key Account Manager is to drive growth and business success through a powerful blend of strategic vision and focused execution. As an expert, strategist, and value creator, this role builds strong customer relationship, maximizes revenue opportunities, and translates objectives into impactful actions. With market knowledge and a keen eye for collaboration, the Key Account Manager ensures sustainable growth, profitability, and a leading position for Somfy’s technical product offerings. Through clear goal setting and effective contract management, aligned with both internal and external stakeholders, and as the central point of contact for customer satisfaction and promotional campaigns, this role directly contributes to Somfy’s market success.
Functie eisen
Global business Accountability:
- Accountable for the cross country performance;
- Accountable for top line growth, contribution Margin and cost to serve;
- Collaborate diligently with the finance department to monitor account receivables and safeguard the financial
- stability of the account.
Customer expert:
- Demonstrates comprehensive knowledge of Key Accounts' business, including product portfolio, strategic
- objectives, organizational structure, and competitive landscape;
- Develops a comprehensive customer expertise: needs, business model, strategic challenges, values, culture, CSR commitments as well as its organization/stakeholders.
Strategist & value driver:
- Identifies growth opportunities and proposes projects to enhance business with existing offerings and prospects;
- Engages in strategic thinking to anticipate future challenges and define customer-specific strategies aligned with Somfy group objectives;
- Maps full account potential; he/she develops a compelling 3Y group Key account plan leveraging all Somfy assets, that drives the organization;
- Gets the Key Account Plan approved (as such he/she contributes to the offer roadmap) and ensures its execution; he/she plans and leads negotiations, selling value over products and services.
Team leader & project manager:
- Utilizes negotiation skills to secure mutually beneficial agreements and contracts while maintaining a focus on long-term partnership;
- Enhances trust and strengthens partnerships by collaborating and aligning with stakeholders across functions, such as Marketing, Product & Services, Supply Chain, and Channels to exceed customer expectations and requirements;
- Leads cross-functional internal stakeholders to implement Key Account plan(s), ensuring alignment with organizational processes and objectives;
- Animates cross functional/360 "Customer management team" fostering cooperation (within Somfy or with external partners) & involving the right people at the right time to ensure proper execution of the Key Account Plan;
- Animates and coordinates the network of local account managers; he/she is the decision maker in case of arbitration and prioritization. He/She escalates issues when required.
