Front Office Supervisor - Airport Hotel

This brand-new 4-star hotel located near the city center of Eindhoven has a total of 180 rooms, a large restaurant and several banqueting facilities. Within this role you will be supervising the front office team in their daily operations. You constantly guide the team in meeting the high service standards in order to enhance the guest satisfaction. Furthermore, one of your priorities is to create a pleasant working environment, whilst considering the values of the hotel.

This brand-new 4-star hotel located near the city center of Eindhoven has a total of 180 rooms, a large restaurant and several banqueting facilities. The convenient location of this newly opened property attracts both domestic- and international travelers, resulting in a vibrant, dynamic environment. As a Front Office Supervisor your main objective is to coach and stimulate your team to create the optimal guest experience.

Within this role you will be supervising the front office team in their daily operations. You constantly guide the team in meeting the high service standards in order to enhance the guest satisfaction. Furthermore, one of your priorities is to create a pleasant working environment, whilst considering the values of the hotel.

Are you the enthusiastic, ambitious Front Office Supervisor we are looking for? Please send me your most up to date resume!

As Front Office Supervisor you will oversee the daily operations of the Front Office team, which include but are not limited to:

• Overseeing the Front Office operation to maintain high standards;
• Training and development of Front Office staff members;
• Ensure that existing procedures are executed and followed;
• Checking incoming and upcoming reservations;
• Research, report and provide on guest complaints and comments;
• Ensure regular and VIP guests are recognized and treated according to the hotel's standards;
• Maintain good communication and working relationships with all hotel departments.

This organization offers a beautiful new working environment. You are offered a cozy, beautiful workplace and friendly colleagues. The team is young, motivated and driven to deliver the perfect guest experience. The salary they offer is around €2500 gross per month, excluding holiday and travel allowance.

How we will proceed: Within four working days we will let you know if you qualify for this position. We will schedule an introductory interview, either digitally or in-person. During this interview, we will inform you as fully as possible about the vacancy, the company and the rest of the procedure. After consulting with you, we will introduce you to our client and then continue to guide you through the application process. The Independent Recruiters Group has a large team of specialized recruiters. Each recruiter has a strong focus on their own area of expertise, which makes them the ideal sparring partner for both the candidate and the client.