Field IT Support Technician

Onsite IT Support EngineerBecome an integral part of our team as an Onsite IT Support Engineer, providing top-notch technical assistance to our valued clients directly at their locations. You will be their go-to expert for troubleshooting hardware and software issues, ensuring their IT infrastructure runs smoothly, and keeping their technology running at peak performance. Responsibilities: Diagnose, troubleshoot, and resolve hardware, software, and operating system problems with a focus on delivering timely and effective solutions. Work independently and as part of a team to tackle complex technical challenges and provide exceptional support. Install, upgrade, support, and troubleshoot end-user workstation hardware, including desktops, laptops, printers, mobile devices, and video conferencing equipment. Analyze errors, maintain hardware, install/remove workstations, install and configure new software (IMACD), and manage user accounts through Active Directory. Implement software and operating systems using SCCM or other deployment technologies, ensuring seamless integration and updates. Meticulously document your problem-solving approach and solutions within a ticketing system, maintaining clear records for future reference. Contribute to efficient asset management practices, ensuring accurate tracking and optimal utilization of IT resources. Skills: Proven experience in onsite support and proficiency in utilizing ticketing systems for efficient issue tracking and resolution. Strong familiarity with Windows OS, Mac OS, and a variety of software applications, demonstrating your versatility in diverse technical environments. Expertise in Managed Print Service (MPS) and mobile phone configuration (Apple and Android) using tools like MS Intune, showcasing your ability to manage and support mobile workforces. Proficiency in MS Office 365, enabling you to effectively address productivity and collaboration needs of our clients. Excellent communication skills in both Dutch and English, allowing you to clearly and effectively interact with clients and colleagues. Customer-centric approach, demonstrating your commitment to providing exceptional service and building strong relationships with our clients. Benefits: Competitive salary and benefits package. Opportunity to work with cutting-edge technology. Collaborative and supportive work environment. Opportunities for professional development and growth. Sounds interesting?We’d love to hear from you! Please apply via the application button and include your salary expectations and earliest possible start date.