Customer Service Representative ( German )

Life is full of small and happy moments: Lighting a scented candle on a quiet evening, coming out of your shower energized, smelling that amazing fragrance, and feeling instantly relaxed when you enter your room.

As our client attaches great importance to the optimal customer experience we are looking for you, our future German-speaking customer service agent!

• Monthly salary of 2550 E.
• Direct contract with our client.
• Work location : Amsterdam West
• Working hours: 32 or 36 or 40 hrs/ week.
• Hybrid work model.
• Opportunities to grow and evolve in the company.

You are interested in this role as a customer service agent and want to know if you have the right profile? This is who we're looking for:

• You speak, write, and understand German on a near-native level and English on a C1 level;
• You have at least an MBO level 4;
• You are available 7 days a week, between 32 to 40 hours, working hours from 9:00 to 21:00 and possibly on the weekends;
• You have experience with customer service work;
• You are customer-friendly and also have a commercial approach.

As a German-speaking customer service agent, you will be on the first line to:

• Advise the customers of the German market about the brand and the products (the composition of the products, perfume scents, online purchase, store locations, etc);
• Informing about the status of the orders, the delivery, the damages and returns;

The company you'll be working for was founded in Amsterdam and has become a major cosmetic player in Europe recently.
Because of that, they will be offering you:

• A serious training which will improve your skills for a lifetime;
• Growth and development opportunities;
• A supportive and fun team!

Are you excited about this customer service opportunity, and can't you wait to learn more about it? Apply with your English CV below. I can't wait to meet you!

Randstad Multilingual Recruitment | English | German | Customer Service | Amsterdam