4 apr 2025
Customer Service Representative | German
| Branche | Zie onder |
| Dienstverband | Zie onder |
| Uren | Zie onder |
| Locatie | Amsterdam |
| Opleidingsniveau | Zie onder |
| Organisatie | Undutchables |
| Contactpersoon | Zie onder |
Informatie
You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:
As a Customer Service Representative, you will manage customer relationships and deliver optimal You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:
- Address technical, commercial, and logistical inquiries from German-speaking customers.
- Manage calls and emails, ensuring clear and prompt communication.
- Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.
- Fluent German (C2) – both spoken and written.
- Proficient English skills.
- At least 1 year of relevant experience in a similar role.
- Strong communication skills with a service-oriented mindset.
- Eager to learn and grow within the role.
- Technical affinity and the ability to grasp complex concepts.
- Ambitious and proactive with a problem-solving attitude.
Omschrijving
You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:
As a Customer Service Representative, you will manage customer relationships and deliver optimal You can work from home 1day a week, but training will be 100% at the office.
As a Customer Service Representative, you will manage customer relationships and deliver optimal technical and commercial solutions. Acting as the primary contact for our client's German-speaking customers, you’ll ensure smooth communication and efficient issue resolution. You will work closely with internal teams to ensure timely order processing and drive customer satisfaction.
Key Responsibilities:
- Address technical, commercial, and logistical inquiries from German-speaking customers.
- Manage calls and emails, ensuring clear and prompt communication.
- Coordinate with internal teams (Order Entry, Logistics, Finance) to ensure timely and accurate deliveries.
- Fluent German (C2) – both spoken and written.
- Proficient English skills.
- At least 1 year of relevant experience in a similar role.
- Strong communication skills with a service-oriented mindset.
- Eager to learn and grow within the role.
- Technical affinity and the ability to grasp complex concepts.
- Ambitious and proactive with a problem-solving attitude.
