Business Analyst/Product Owner - Airlines Industry

The CompanyCognizant (NASDAQ:CTSH) is a leading provider of information technology, consulting, and business process outsourcing services, dedicated to helping the world's leading companies build stronger businesses. Headquartered in Teaneck, New Jersey ( ), Cognizant has over 340,000 employees as of January 2024. Cognizant is a member of the NASDAQ-100, the S&P 500, the Forbes Global 1000, and the Fortune 500 and is ranked among the top performing and fastest growing companies in the world. Cognizant ConsultingAt Cognizant, our consultants orchestrate the capabilities to truly change the game across strategy, design, technology and industry/functional knowledge to deliver insight at speed and solutions at scale. Our consulting services elevate the unique abilities and business aspirations of customers and employees and build relationships based on trust and value.Transportation Consulting PracticeCognizant is a strategic partner for a number of travel and transportation sector companies in the UK and across the world. By harnessing the digital technologies, we are helping our clients innovate and transform their business and technology operating models. Powered by the Cloud, IoT, data and AI, our solutions are helping the transport sector clients to increase their efficiency, reliability, safety while delivering a world-class passenger experience. This is an exciting time to be at Cognizant and help us engineer modern businesses for our clients. Role Overview

• The role involves collaborating with customers within the aviation industry (Airports Airlines Ground Handlers and Air Navigation Service Providers) to solve some of the most critical operational challenges that is affecting the industry.
• The consultant needs to have strong domain knowledge including areas such as customer & commercial (CRM, Loyalty, Selling/Servicing channels, etc.), Operations (crew management, flight operations, Airport operations, Aircraft handling, etc.), MRO & Cargo ( Maintenance support, cargo tracking, etc) and Back Office ( ERP, HR, Finance, etc,).
• The role necessitates comprehensive necessary knowledge and experience in understanding and improving business processes and translating enhancements and business requirements into technological developments. The role requires leading customer / business operations workshops including workshops with senior management and operational colleagues.
• The role requires the ability to work in Agile projects as Product Owner / Lead business Analyst. Effective communication is an essential skill for playing this role. The role is expected to contribute towards business development practice development (including mentoring team building and though leadership).

Key skills & experience:

• Extensive experience in delivering IT transformation projects.
• Ability to manage multiple stakeholders at various levels within client organisation.
• Ability to foresee risk identify dependencies and managing them in advance.
• Strong Communication Skills
• Team / interpersonal skills
• Analytical /Problem Solving skills.
• Experienced and credible in economically regulated business scenarios specifically Aviation.
• Experience in working with onsite/offshore model.
• Experience in delivering complex projects on time/on budget.

The Cognizant community:

We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:

Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the , Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2024) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at Our commitment to diversity and inclusion:

Cognizant is an equal opportunity employer that embraces diversity, champions equity and values inclusion. We are dedicated to nurturing a community where everyone feels heard, accepted and welcome. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identit...