Assistant Front Office Manager

Are you looking for a new challenging chapter in your career as Front Office Assisting Manager, at a beautiful hotel near Schiphol Airport? We are looking for someone who is enthusiastic, passionate about hospitality and eager to contribute to the success of an international hotel chain.

In this role, you will play a crucial role in creating positive and memorable guest experiences. Your main duties are to operationally manage the Front Office, Guest Relations, Shuttle Service and Concierges. During your duty shift, you will be the point of contact for guests and employees and ensure smooth operations, including checking guests in and out and properly handling complaints. You are responsible for training and coaching the Front Office employees and directly manage the one on duty.

Your team consists of three employees, together with your team you are therefore responsible for administrative tasks such as making rosters and holding performance reviews. You work in fluctuating shift, making every week/ day a different adventure.

In the position of Assistant Front of House Manager, you will be in charge of the front office, guest relations, shuttle service and concierges. You plan daily activities, act as a role model for the employees, train them and ensure constant quality.

In addition, you will be responsible for:

Coordinating and overseeing all activities within the Front Office and Lobby;
Giving instructions and feedback to employees;
Directing hospitality and creating an experience;
Training and motivating employees;
Ensuring the safety of employees, guests and vendors.

Are you looking for a new challenging chapter in your career as Front Office Assisting Manager, at a beautiful hotel near Schiphol Airport? We are looking for someone who is enthusiastic, passionate about hospitality and eager to contribute to the success of an international hotel chain.

In this role, you will play a crucial role in creating positive and memorable guest experiences. Your main duties are to operationally manage the Front Office, Guest Relations, Shuttle Service and Concierges. During your duty shift, you will be the point of contact for guests and employees and ensure smooth operations, including checking guests in and out and properly handling complaints. You are responsible for training and coaching the Front Office employees and directly manage the one on duty.

Your team consists of three employees, together with your team you are therefore responsible for administrative tasks such as making rosters and holding performance reviews. You work in fluctuating shift, making every week/ day a different adventure.

In addition to allowing you to develop yourself within the company, this organization naturally offers excellent benefits. A competitive salary is offered for the role of Front Office Assisting Manager. In addition, they offer great benefits that I would be happy to tell you more about in a personal interview.

How to proceed?

Within four working days we will let you know if you qualify for the position. We will schedule an introductory meeting, either digitally or live. During this interview we will inform you as fully as possible about the vacancy, the company and the rest of the procedure. In consultation with you, we will introduce you to our client and then continue to guide you through the application process.